Terms of service

These Terms of Service govern your use of the website located at https://jokertonecourse.com and any related services provided by Joker Tone Course.

By accessing https://jokertonecourse.com, you agree to abide by these Terms of Service and to comply with all applicable laws and regulations. If you do not agree with these Terms of Service, you are prohibited from using or accessing this website or using any other services provided by Joker Tone Course.

At Joker Tone Course, I reserve the right to review and amend any of these Terms of Service at my sole discretion. Upon doing so, I will update this page. Any changes to these Terms of Service will take effect immediately from the date of publication.

These Terms of Service were last updated on 11 June 2024.

1) Website

1.1. Limitations of Use

By using this website, you warrant on behalf of yourself, your users, and other parties you represent that you will not:

  1. modify, copy, prepare derivative works of, decompile, or reverse engineer any materials and software contained on this website;
  2. remove any copyright or other proprietary notations from any materials and software on this website;
  3. transfer the materials to another person or “mirror” the materials on any other server;
  4. knowingly or negligently use this website or any of its associated services in a way that abuses or disrupts our networks or any other service Joker Tone Course provides;
  5. use this website or its associated services to transmit or publish any harassing, indecent, obscene, fraudulent, or unlawful material;
  6. use this website or its associated services in violation of any applicable laws or regulations;
  7. use this website in conjunction with sending unauthorized advertising or spam;
  8. harvest, collect, or gather user data without the user’s consent; or
  9. use this website or its associated services in such a way that may infringe the privacy, intellectual property rights, or other rights of third parties.

1.2. Intellectual Property

The intellectual property in the materials contained in this website are owned by or licensed to Joker Tone Course and are protected by applicable copyright and trademark law.

1.3. User-Generated Content

You retain your intellectual property ownership rights over the content you submit to Joker Tone Course for publication on this website or related online channels. Joker Tone Course will never claim ownership of your content, but do require a license from you to use it.

When you use this website or its associated services to post, upload, share, or otherwise transmit content covered by intellectual property rights, you grant to Joker Tone Course a non-exclusive, royalty-free, transferable, sub-licensable, worldwide license to use, distribute, modify, run, copy, publicly display, translate, or otherwise create derivative works of your content in a manner that is consistent with your privacy preferences and my Privacy Policy.

The license you grant to Joker Tone Course can be terminated at any time by deleting your content or account. However, to the extent that Joker Tone Course (or the partners) have used your content in connection with commercial or sponsored content, the license will continue until the relevant commercial or post has been discontinued by me.

You permit Joker Tone Course to use your username and other identifying information associated with your account in a manner that is consistent with your privacy preferences, and my Privacy Policy.

1.4. Liability of free website content

This website and the free materials on this website are provided on an ‘as is’ basis. To the extent permitted by law, Joker Tone Course makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property, or other violation of rights.

In no event shall Joker Tone Course or its suppliers be liable for any consequential loss suffered or incurred by you or any third-party arising from the use or inability to use this website or the materials on this website, even if Joker Tone Course or an authorized representative has been notified, orally or in writing, of the possibility of such damage.

In the context of this agreement, “consequential loss” includes any consequential loss, indirect loss, real or anticipated loss of profit, loss of benefit, loss of revenue, loss of business, loss of goodwill, loss of opportunity, loss of savings, loss of reputation, loss of use and/or loss or corruption of data, whether under statute, contract, equity, tort (including negligence), indemnity, or otherwise.

Because some jurisdictions do not allow limitations on implied warranties or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

1.5. Accuracy of Materials

The materials appearing on this website are not comprehensive and are for general information purposes only. Joker Tone Course does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on this website, or otherwise relating to such materials or on any resources linked to this website.

2) Purchasing and Payment

2.1. Purchasing

For purchases via the website, you need to accept the terms of service and the refund policy. If you do not agree to these terms and conditions, you cannot purchase any kind of products or services from this website.

2.2. Payment

Payment Process
Joker Tone Course website uses SureCart, a powerful e-commerce solution specifically designed for WordPress, to manage all transactions. SureCart seamlessly integrates with our WordPress site, providing a smooth and user-friendly shopping experience.

How SureCart Works
SureCart is a comprehensive plugin that facilitates the sale of digital and physical products, services, and subscriptions. It connects to several leading payment gateways, including Stripe, PayPal, and other major processors, ensuring a wide range of payment options for our users.

Secure Payment Processing
For your security, this website does not store any payment details on our servers. Instead, SureCart connects directly to these trusted payment processors, who handle all sensitive payment information. This means that your payment details are transmitted securely and processed by the payment gateway of your choice, ensuring the highest level of security and privacy for your transactions.

By using SureCart, I ensure that all transactions are conducted in a secure environment, utilizing the advanced security measures provided by these established payment processors. This integration guarantees that your payment information remains confidential and is protected against unauthorized access.

At Joker Tone Course, I prioritize your security and peace of mind, ensuring that your shopping experience with this website is both safe and convenient.

2.3. Payment options

You can only make the payment with the provided payment options inside the checkout form inside the payment process handled by this website. In general, you have the options of payment by credit card, Apple Pay, Google Pay and PayPal. Depending on your country and used web browser, the payment options may change.

2.4. Payment Plans

One-Time Payment: If available, a one-time payment is a single payment for a product or service, like an online course or a digital product. There will be no further payments, and you will receive all purchased content after the successful payment process.

Payment Plans for One-Time purchases: If available, you can split the payment in the offered payment splits, for example 3 time payments instead of a one single payment. In relation to the offer, you will gain access to the full content after the first payment split.

Recurring Payment Plans : If you choose to buy a service, such as a dripping course, you will gain access to the course material step by step after every recurring payment split until the end of the payment plan. For example, of a 6-Month recurring payment plan that is billed monthly, you will gain access to new course modules from the purchased course after every successful monthly payment split.

Recurring Subscription Plans : If you choose a service, such as a membership, that is offered on a subscription basis, you will need to select one of the available recurring payment plans. These plans can be billed monthly, quarterly, semi-annually, or annually. The available billing options depend on the specific offer and can only be selected if they are presented during the checkout process.

2.5. Cancelling

If you want to cancel an active recurring payment (Dripping Content) or subscription plan, you can do this within the member dashboard. For any reason, if you have issues with the cancelling or need help, you can get in touch through the member support within the member dashboard.

2.6. Right of withdrawal

Members who are consumers within the meaning of § 13 BGB (German Civil Code) have the right to withdraw from the contract within fourteen days without giving reasons.

The withdrawal period is fourteen days from the date of conclusion of the contract.
In order to exercise the right of withdrawal, the customer must inform Joker Tone Course using a clear statement (e.g., via the Member Support From or e-mail) of his decision to withdraw from this contract.
In order to comply with the withdrawal period, it is sufficient for the customer to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of withdrawal: If the customer withdraws from this contract, Joker Tone Course shall reimburse all payments received from the customer (except transactions fees from the shop provider and payment processors) immediately and at the latest within fourteen days of the day on which the customer receives notification of the withdrawal from this contract.

2.7. Refund

To make the refund process clear and simple, as well as easy to find, I created the refund policy site for additional information: Refund Policy.

3) Member Dashboard

By purchasing any kind of product like an online course, a digital product or a membership from this website, it will generate a user account for you with the login to the member dashboard. At the member dashboard, you have the overview of all your account information, order history, links to the purchase content or downloads to the digital products.

3.1. Login

After the accepted payment process, you will
a) be redirected to the member dashboard, where you can see your order and set a password for your account, and
b) receive an order confirmation e-mail to the e-mail-address you have filled inside the checkout form. This e-mail contains the order overview as well the link to your member dashboard to set a new password if you have not done that already after the payment process.

3.2. Login and Account Security

  • Set a secure password: The website provides you with password guidelines to set a secure password.
  • Use magic login with your email: You can use the magic login option to receive an e-mail with a one-time login link.
  • Passwordless with passkeys: The website offers you to use passkeys as a login option.

As a user, you can set the login option inside the member dashboard.

3.3. Life Time Access to course materials

You will gain full access to course materials after the (last and final) successful payment. If for any reason, Joker Tone Course will be out of service at any time, you will be informed upfront by e-mail and provided with download links to the purchased course material to download all the purchased content before the service will be taken down.

4) Product & Service Definitions

4.1. Online Courses

Definition

Online Courses refer to any course delivered via the internet, accessible through this website. These courses encompass various instructional materials, including but not limited to video lectures, written content, quizzes, assignments, and discussion forums, designed to facilitate learning and skill development in a specific subject area.

Using Course Materials

By enrolling in an Online Course, you are granted a limited, non-exclusive, non-transferable license to access and use the course materials for your personal use and commercial development. Course materials include all content provided as part of the course, such as videos, text, quizzes, and downloadable resources. You agree not to reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any of the course materials, except as permitted by these terms or with my prior written consent. Unauthorized use of the course materials may result in termination of your access to the course without refund.

No Guarantee of Success

While Joker Tone Course aims to provide high-quality educational content and resources, I do not guarantee specific outcomes or success from participating in my Online Courses. Your success depends on various factors, including your commitment, effort, and prior knowledge. I make no warranties or representations regarding the accuracy, completeness, reliability, or suitability of the course materials for any particular purpose. Your reliance on the information provided in the Online Courses is at your own risk.

4.2. Digital Products

Definition

Digital Products refer to any downloadable or online-accessible content provided by Joker Tone Course, including but not limited to e-books, PDFs, software, audio files, and other electronic resources. These products are designed to complement the Online Courses or to be used independently for personal development and learning.

Download

Upon purchase, you are granted a limited, non-exclusive, non-transferable license to download and access the Digital Products for your personal use and commercial development. You agree not to share, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any of the Digital Products, except as permitted by these terms or with my prior written consent. Any unauthorized use of the Digital Products may result in the termination of your access without refund.

Usage

By downloading or accessing Digital Products, you agree to use them solely for your personal and commercial purposes. The Digital Products are protected by copyright and other intellectual property laws, and any unauthorized use, reproduction, or distribution is strictly prohibited. You may not use the Digital Products in any manner that infringes on Joker Tone Course rights or the rights of others. Violation of these usage terms may result in legal action and termination of access to Joker Tone Course services.

No Further Product Support

Digital Products are provided “as is,” and I do not offer any further product support beyond what is included at the time of purchase. I do not guarantee any updates, upgrades, or additional assistance for the Digital Products. By purchasing, you acknowledge that any further assistance or support, if needed, is not included and may require separate arrangements or fees.

4.3. Memberships

Definition

Memberships refer to subscription-based services provided by Joker Tone Course, granting members access to exclusive content, resources, and features on this website. These may include but are not limited to video content, forums, webinars, additional digital resources, and community interactions designed to enhance the learning experience and provide ongoing support.

Access through Active Paid Membership on the Website

Access to membership content and benefits is granted only through an active, paid membership on this website. Members must maintain their subscription to continue accessing the exclusive content and resources. Failure to keep the membership active will result in the loss of access to all membership privileges and materials until the subscription is reinstated.

No Guarantee of Success, May Not Include Teaching Content

While memberships are designed to offer valuable resources and support, I do not guarantee any specific outcomes or success from participating in the membership program. The effectiveness of the membership depends on various factors, including your engagement and effort. Additionally, membership content may not always include direct teaching or instructional content. The resources provided are intended to supplement your learning and development, and their use is at your discretion and risk.

4.4. Additional Offers, Bonuses, or Services

Any additional offers like bonus or services that don’t categorize into point 4.1 to 4.3. will be sold as written in the specific offer of the individual product and checkout page.

5) Liability

5.1. Not Constitute Investment Advice

No part of the provision of the Services shall be deemed to be, nor is it intended to be, nor should it be taken to be, the provision of investment advice.

5.2. Limitation of Liability

Although Joker Tone Course aims to provide the Services to the highest standards of the industry, neither it nor its trainers accept any liability for (i) any inaccuracy or misleading information provided in the programs or Course Materials and any reliance by Client on any such information, (ii) any loss or corruption of data, (iii) any loss of profit, revenue or goodwill, or (iv) any indirect, special or consequential loss arising from any breach of the terms of this Agreement.

5.3. No Implied Conditions or Warranties

Except to the extent that they are expressly set out in these terms and conditions, no conditions, warranties or other terms shall apply to the Services. No implied conditions, warranties or other terms apply (including any implied terms as to satisfactory quality, fitness for purpose or conformance with description).

5.4. Total Liability Limited to Fees Received

Joker Tone Course total liability arising from or in connection with these terms and conditions and in relation to anything which I may have done or not done in connection with these terms and conditions and the delivery of the Service (and whether the liability arises because of breach of contract, negligence or for any other reason) shall be limited to the Fees received by me in connection with the relevant Online Course in relation to which a dispute has arisen.

5.5. Six-Month claim limit

No claim may be brought more than six months after the last date on which the

6) Support

6.1. Definition of Support

Text-based support provided by Joker Tone Course is designed primarily for the following purposes:

a) Issue Resolution: Assisting users with any problems or technical difficulties encountered while using the website and its functions or content as intended.
b) Pre-Sales Inquiries: Answering preliminary questions related to the provided services and products before a purchase is made.

Please note that Joker Tone Course Support service does not include further teaching or the provision of additional content beyond addressing technical difficulties and pre-sales inquiries.

6.2. How Support is Handled

Support requests are personally managed by the owner of the Joker Tone Course website. Upon receiving a support ticket or email, the owner will attempt to address the issue and respond to the sender or member within 48 hours, if no other support-free timeframe (like holidays) is provided to the user by email or clearly viewable inside the member dashboard.

6.3. How to Obtain Support

For product or service-related support inquiries, active members should utilize the member support system located within the member dashboard. This system manages the requests and communication history regarding users’ issues.
Alternatively, members can request support by responding to any confirmation email sent through the web shop system.
For upfront questions, website users can utilize the provided contact form on the website.

7) Additional Information

7.1. Links

Joker Tone Course has not reviewed all the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement, approval, or control by Joker Tone Course of the site. Use of any such linked site is at your own risk, and I strongly advise you to make your investigations regarding the suitability of those sites.

7.2. Right to Terminate

I may suspend or terminate your right to use this website and terminate these Terms of Service immediately upon written notice to you for any breach of these Terms of Service.

7.3. Severance

Any term of these Terms of Service that is wholly or partially void or unenforceable is severed to the extent that it is void or unenforceable. The validity of the remainder of these Terms of Service is not affected.

7.4. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of Germany. You irrevocably submit to the exclusive jurisdiction of the courts in that State or location.